Privacy Policy
Last updated: March 2026
1. Introduction
Penthouse Punta Cana (“we”, “our”, “us”) operates a vacation rental business for an exclusive penthouse in Bavaro, Punta Cana, Dominican Republic. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services, including bookings made through Airbnb or direct inquiries.
2. Information We Collect
We may collect the following information:
- Contact information — name, email address, phone number, when you reach out via our contact form or email ([email protected])
- Booking information — dates, number of guests, special requests (for direct and long-term rental inquiries)
- Airbnb data — when you book through Airbnb, we receive information provided by Airbnb in accordance with their Privacy Policy
- Technical data — IP address, browser type, device information, pages visited (collected automatically via our website)
3. How We Use Your Information
We use your information to:
- Process and manage your booking or inquiry
- Communicate with you about your stay, transfers, or additional services
- Respond to questions and provide customer support
- Send relevant information about the penthouse and your upcoming stay
- Improve our website and services
- Comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share data only with:
- Airbnb — when you book through their platform
- Service providers — such as transfer companies or cleaning services, when necessary to fulfill your booking
- Authorities — when required by law (e.g., immigration, tax)
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Electronic communications are stored securely, and we limit access to personal data to those who need it for operational purposes.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights or ask questions about our practices, contact us at [email protected].
7. Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality and user experience. You can manage cookie preferences in your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when the policy was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact
For privacy-related questions or requests:
Email: [email protected]
Location: Bavaro, Punta Cana, Dominican Republic